Yes. We ship globally with the exception of Israel, Palestine, Russia, Latvia, and Ukraine, where delivery is currently unavailable. Exact shipping costs and estimated delivery times will be shown at checkout. Orders over USD 100 ship free.

Orders are typically dispatched within 3 working days. Standard delivery takes 14–30 working days, while express tracked shipping usually arrives within 5–7 days depending on your region.

Shipping timelines may fluctuate during promotional periods. Thanks for your patience—we’re working at full capacity to get your order to you as quickly as we can.

• Returns or exchanges must be requested within 7 days of delivery.
  Items must be unused, in original packaging, and returned at your own shipping cost.
• Picture/video of the entire order (with packaging) must be submitted for verification.
• Strictly no exchanges are allowed for carry items and electronics products (with batteries).

Exchanges/returns requests will not be applicable for orders with defects or errors. Please email our support team at ecommerce@skinarma.jp for defective items or wrong orders so we can assist you promptly.

If your request is approved, we’ll work with you to offer either a 50% refund or an exchange for another item of equal value.

We’re really stringent with our quality control, but occasionally something might slip through the cracks.

If your SKINARMA product is defective or not functioning, or we sent you an incorrect order by mistake, please kindly email our support team at ecommerce@skinarma.jp with your order details, a description of the fault or damage and either a picture or video of the product defect.

You can check out SKINARMA in-person in the following regions:

Southeast Asia:
Philippines, Malaysia, Thailand, Singapore, Indonesia, Vietnam, Cambodia

East Asia:
Taiwan, China, South Korea, Hong Kong

Europe:
Poland, Ukraine, Cyprus, Turkey

Middle East:
Kuwait, Jordan, Dubai (UAE), Oman, Iraq, Libya

Oceania:
New Zealand

Do note that Black Friday discounts apply to online orders from skinarma.com only

Most of our iPhone 17, 16, 15, and 14 Series cases feature mag-charge technology, offering full magnetic alignment and fast wireless charging without removing the case.

All cases are drop-tested up to 8 feet and built with air-cushioned corners, raised edge guards, and hybrid shell layering to shield both screen and lenses from daily impact.

Yes. All of our cases are designed with raised bezel clearance for both tempered glass and film protectors.

Each case features ergonomic side grips and slimline edges to prevent hand fatigue. For extra stability, choose models with extended grip-stands.

Yes. Our designs use UV-cured ink layers that resist fading and peeling.

Absolutely. The mag-charge ring ensures seamless power flow and firm magnetic attachment with compatible wallets, mounts, and chargers.